Shipping policy
Shipping Policy — Aanya Decor
Effective Date: 19 September 2026
At Aanya Decor, we aim to ensure that your orders are packed securely and delivered safely to the address provided at checkout. Aanya Decor is engaged in the retail sale of wallpapers and floor coverings.
1. Order Processing
Orders are processed after successful confirmation of payment. Processing time may vary depending on product availability and order requirements.
2. Shipping & Delivery
We ship orders to serviceable locations across India through available courier and logistics partners. Delivery timelines may vary depending on the destination, product availability, courier service, weather conditions, and other circumstances beyond our control.
3. Shipping Charges
Applicable shipping charges, if any, will be displayed at checkout before the order is placed.
4. Tracking
Where tracking is available, customers will receive tracking details through the contact information provided during checkout.
5. Delayed or Lost Shipments
If an order is delayed, lost, or affected during transit, customers should contact us so that we can coordinate with the relevant delivery partner and assist with the issue.
6. Incorrect Address
Customers are responsible for providing an accurate and complete delivery address. Aanya Decor will not be responsible for delays or failed deliveries caused by incorrect or incomplete address information.
7. Damaged Packages
If a package appears damaged at the time of delivery, customers should document the condition of the package and contact us as soon as possible with relevant photographs and order details.
8. Contact Information
Aanya Decor
32, Aanya Decor, Rushinagar, Parvat Gam, Surat City, Surat, Gujarat – 395010, India
Phone: +91 7698050723
Email: aanyadecor@outlook.com
Note: The documents establish the business address, contact details, and that the business trades in wallpapers/floor coverings; they do not specify fixed delivery timelines or shipping charges, so those have been kept non-specific rather than invented.